Peli Lifetime Guarantee™

This pages states the Lifetime Guarantee for all injection moulded cases and torches/headlamps manufactured by Peli™ Cases.

With valid dated proof of purchase, we will either repair or replace any defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, we reserve the right to replace a broken or defective product with a standard Peli product of comparable size and quality if no comparable limited edition product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.

All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

All products manufactured by 5 Star Cases Ltd are covered by our own manufacturer's Product Guarantee.

INJECTION MOULDED CASES

PELI LIMITED LIFETIME* GUARANTEE

Peli Products, S.L.U. (“Peli”) guarantees injection moulded products manufactured by Peli™ for a lifetime* against breakage or defects in workmanship. Peli™ injection moulded cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes if properly closed with undamaged o-ring in place unless otherwise stated. To the extent permitted by law, Peli’s liability is limited to the case and not its contents or foam. All claims under this guarantee, of any nature, are barred if the case has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
*Lifetime guarantee not applicable where prohibited by law.

TORCHES/HEADLAMPS

PELI LIMITED LIFETIME* GUARANTEE

Peli Products, S.L.U. (“Peli”) guarantees its torches and headlamps for a lifetime* against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries. All claims under this guarantee, of any nature, are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
*Lifetime guarantee not applicable where prohibited by law.

PELI TREKPAK™ CASE ACCESSORIES

TrekPak is produced under license by MSA Foams Ltd.

Peli Products, S.L.U. (“Peli”) guarantees the TrekPak Organisational System for one year against breakage and defects in workmanship.

One-Year Performance Warranty: We provide a one-year guarantee that the TrekPak system will meet stated performance specifications under normal use and proper care.

One-Year Materials/Craftsmanship Warranty: We provide a one-year guarantee that the TrekPak system will be free from defects in materials and workmanship, under normal use and proper handling (see definitions below).

Temperature: The TrekPak system is rated from -40 degrees C to 71 degrees C.

Durability: The TrekPak fabric can withstand moderate abrasion resistance from repeated removal and insertion of non-marring gear.

Pins: The TrekPak pins are rated for normal insertion and removal from the padded divider system only! Stretching, bending, twisting or any other modification of the pins causes deformation and weakening of the metal.

Any usage outside these parameters voids your warranty.

The above warranty does not apply to products which are (i) repaired, modified or altered by any party other than Peli; or (ii) subjected to unusual physical conditions, thermal conditions, improper installation, misuse, abuse, accident or negligence in the use, storage, transportation or handling. On-site warranty repair is not covered under this warranty. Peli’s liability, and your sole remedy, for breach of this warranty is limited to Peli’s repair or replacement of the product in its sole discretion. the foregoing warranty is exclusive and in lieu of all other warranties. Except as expressly provided herein, Peli makes no warranties, either express or implied, either in fact or by operation of law, statutory or otherwise. Peli expressly disclaims any implied warranties of merchantability or fitness for a particular purpose.

MAKING A CLAIM

Please ensure that you keep your purchase receipt or other proof of purchase safe as you will need it to claim under this guarantee.

Claims for defective products must be made within the warranty period.

Claims for missing parts must be made within 60 calendar days after the date of delivery of the product.

If you wish to make a claim under this guarantee, the claim must be sent to us in writing to info@5star-cases.com or by post to 5 Star Cases, Warranty Claim, Broadend Industrial Estate, Broadend Road, Wisbech PE14 7BQ. If you have any questions about this guarantee or your rights, please contact us on 01945 427000.

We reserve the right to specify that items be returned to the factory for inspection or be inspected by our representative at your premises. The cost and risk of return of the product to the factory will be the responsibility of the purchaser.

All trademarks are registered and/or unregistered trademarks of Peli Products, S.L.U., its parent, subsidiaries and/or affiliates.