Delivery & Secure Payment

Delivery information

We aim to deliver within 14 days after receipt of payment. We ship FREE within MAINLAND UK on most products unless otherwise stated in the product description.

Deliveries to other countries are available but please contact our sales team for information on individual shipping charges.

Please Note:  5 Star Cases is closed between Christmas and New Year.  No deliveries will take place between this period.  We will advise the exact dates of trading accordingly.

We deliver using our own transport as well as couriers from Mon - Fri. Delivery may be any time Mon - Fri in standard business hours without prior notice. If we use a carrier, the carrier will send messages detailing delivery information through text or email using the phone number or email address you provide.

Returns Policy

We understand that from time to time you may wish to return a product to us. We have a 14 day returns policy to enable you to return products to us in appropriate circumstances. For information on our Returns Policy please see sections 8 and 9 of our Sales Terms & Conditions.

About Us

5 Star Cases is a specialist case manufacturer, established for more than forty years. It is based on the outskirts of the Fenland town of Wisbech, Cambridgeshire, and operates from premises in excess of 32,000 sq. ft.  A well-equipped factory and modern facilities ensure 5 Star remains at the forefront of flight case and padded bag manufacturing.  All products are manufactured at our UK site. Secure Payment and prompt delivery is part of the service that 5 Star is proud of.

5 Star Cases Limited.
Registered Office -
Broadend Industrial Estate,
Broadend Road,
PE14 7BQ, England.

Telephone number: +44 (0)1945 427000

Reg. No.: 2757991.   VAT # 599 557 754   A 5 Star Group Holdings Limited company.

Our secure payment

SSL (Secure Sockets Layer) is a standard security protocol for establishing encrypted links between a web server and a browser in an online communication. The usage of SSL technology ensures that all data transmitted between the web server and browser remains encrypted.

Using Visa/Mastercard/Paypal

We accept Visa and MasterCard credit and debit cards, as well as PayPal. American Express is not accepted.